New FAQs

• 14.03.2025

  #102074 - Why after a update to PG5 2.3.196 the web-pages are no more displayed on the PCD7.D5xxCF/CF1/RF panels?

• 28.02.2025

  #102073 - How can a programme or device backup that was created with PG5 2.3.196 be transferred to an PC which has an older PG5 2.3 version?

• 25.05.2023

  #102066 - How to exchange .jar files on the Niagara supervisor installation like Saia PCD Supervisor or IQVision or Optimizer Suite or Arena NX?

• 13.03.2023

  #102064 - Are the LonWorks devices PCD2.F240, PCD3.F2400 and PCD7.R582 still available?

• 10.01.2023

  #102063 - Why are the inputs and outputs of a PCD3 systems not switched on and off correctly, or switched on and off randomly, or the I/O status not detected correctly in the PLC?

• 09.01.2023

  #102062 - Are the VPN routers Q.NET-EBW-xxx and the SBC Connectivity Service Q.NET-CON still available and supported by SBC?

• 18.11.2022

  #102060 - It's possible to connect SBC PCD's directly to the internet?

• 01.03.2022

  #102057 - Why on the Saia PCD Supervisor, after an automatic logout or a restart of the server, the last displayed page is shown without the DeviceTemplate menu when logging in again?

• 21.10.2021

  #102054 - Why the error message ‘Direct I/O access is not allowed by this device type' is displayed if the PG5 project is compiled?

• 05.10.2021

  #102053 - On PG5 2.3.192 projects, why the Web-Editor login macro does not work well if the web page is displayed on SBC Microbrowser Web-Panels or Windows Microbrowser App?

• 09.09.2021

  #102051 - Why the PCD2.C1000 and the PCD2.C2000 with production date calendar week 20 to 36 of the year 2021 does not work well?

• 07.06.2021

  #102046 - Are devices or software developed from Saia-Burgess Controls affected by the Domain Name System (DNS) vulnerabilities, published with the report name NAME:WRECK?

Updated FAQs

• 28.02.2025

  #102072 - Why it’s not possible to restore PG5 backup files created with PG5 2.3.196 or newer, into older versions of PG5 like PG5 2.3.195?

• 19.02.2024

  #102058 - What are the differences between the COSinus firmwares FW 1.28.11 and FW 1.28.51?

• 07.02.2024

  #101057 - On which Windows oprating system the S-Bus OPC-Server can be used?

• 23.01.2024

  #102071 - It's possible to use existing PG5 and Web-Editor8 projects on PG5 2.3.195?

• 11.01.2024

  #100405 - Which PG5 version is compatible with what operating system?

• 04.01.2024

  #101655 - Why does the PCD7.F7500 does not work on the PCD2.M5540?

• 04.12.2023

  #102068 - What is stored on the micro-SD memory card which is used on the circuit board of the PCD?

• 04.12.2023

  #102069 - How to copy csv-Files and Webeditorproject files which are stored on the Intflash of a PCD, if you are replacing an internal micro-SD memory card which is used on the circuit board of the PCD?

• 04.12.2023

  #102070 - How to know whether the circuit board of the PCD is fitted with a Swissbit micro-SD memory card?

• 04.12.2023

  #102067 - How can the micro SD memory card on the circuit board of a PCD controller be replaced?

• 01.06.2023

  #101175 - How to configure a PCD3.W220Z12 on a PCD3.T760?

• 31.03.2023

  #102065 - On the Saia PCD Supervisor, why does my newly created Easy Template overlap other templates and is not transparent?

• 25.01.2023

  #102059 - Is it possible to know the firmware version of the Top Print of the PCD1 E-Line RIOs?

• 09.01.2023

  #102061 - New firmware 1.08.16 for PCD1 E-Line Rio's

• 18.05.2022

  #101304 - Overview of the current production firmware versions

• 18.05.2022

  #102010 - What are the differences between the COSinus firmwares FW 1.28.11 and FW 1.28.51?

• 21.03.2022

  #100143 - Support pour les clients suisses

• 21.03.2022

  #100142 - Support für Schweizer Kunden

• 03.03.2022

  #102052 - On a PCD2.M4560 or PCD3.M5560, why the measured PT100 temperature values are not correct if the PT100 sensors are connected to PCD2.W220Z18 or PCD3.W220Z18 modules?

• 07.01.2022

  #102056 - Are Saia Burgess Controls devices or products exposed to the Log4j vulnerabilities related to Java-based Apache logging services?

• 23.12.2021

  #100833 - How to dump the memory of a PCD (with Saia PCD® COSinus firmware)?

• 23.12.2021

  #100866 - Speicherabzug einer PCD (mit Saia PG5® COSinus Firmware) erstellen

• 02.12.2021

  #102047 - Why the error message ‘Unexpected token '+'’ is displayed after compilation of a Web-Editor8 project on PG5 2.3.192?

• 02.12.2021

  #102049 - On PG5 2.3.192, are the Web-Editor8 expressions @CO_ and @COFF_ working in the same way as on older PG5 versions?

• 02.12.2021

  #102050 - It's possible to use existing PG5 and Web-Editor8 projects on PG5 2.3.192?

• 02.12.2021

  #102055 - Why are the horizontal and vertical lines in web pages created with PG5 2.3.175 and displayed in HTML5 Runtime or TEQ Runtime not displayed horizontally/vertically, but 'skewed' with an offset of one pixel?

• 25.11.2021

  #102048 - Why on PG5 2.3.192, the error message ‘Error 1279: xxx.fbd: Line 278: String name not defined’ is displayed after compilation of a Fupla project containing ‘Alarm advanced’ FBoxes?

• 07.05.2021

  #101356 - The special FBox library PCD7_D7 is now available for PG5 2.0.