Services Remote Desktop CH/AT

Support via remote desktop session (for Swiss and Austrian customers)

On this page you can find the customer executable for online sessions with members of the support team from Murten.

By launching this tool you can allow the support member to temporarily access your PC over a secure connection.

Software / Tools

Customer module for TeamViewer

Software Customer module for TeamViewer

Saia-Burgess Controls dedicated customer module for TeamViewer Version 9 QuickSupport

EN 4.4 MB Download

Good to know

  • No installation is required (you only have to start either TeamViewer or to save and  launch the *.exe file listed above (for QuickSupport).
  • A secure connection (using 256-Bit-AES-key) is established once you have tell the support agent the session code and the password (for normal TeamViewer access) or if the support agent does allow the access (for QuickSupport)
  • You can abort the connection at any time.
  • After disconnecting the connection no traces are left on your PC.
  • Remark for Firefox user: When you download the file choose the function save as...
    After the download browse to the folder and change the file name from TeamViewerQS_de-idcx6qchun.exe.htm to TeamViewerQS_de-idcx6qchun.exe and execute the file.

Connection and security of TeamViewer

Info Connection and security of TeamViewer

EN .pdf 0.50 MB Download
DE .pdf 0.73 MB Download
FR .pdf 0.65 MB Download

The requested software / document is no longer marketed by Saia-Burgess Controls AG and without technical support. It is an older software version which can be operated only on certain now no longer commercially available products.