Why can't I restore the user program from flash from a PCD3.R500?

FAQ #101779

 

Symptom
When executing a "Restore from Flash" in PG5 on a PCD3 or a PCD2.M5xx0 which is equipped with a PCDx.R500 (the red memory module), the PCD will not contain a program after the restore.
If the restore is triggered by pressing the "Run/Halt" button next to the USB port of the PCD, the restore works correctly.

Reason
The reason for this phenomenon is that the PCD firmware 1.16.xx until version 1.16.69 does not correctly restore the program.

Solution
This problem is corrected on the FW 1.16.69.

Remark
Please note that it is generally recommended using the new backup possibility of the firmware 1.16.27 which also includes the PCD.SCFG and the media contents (Register, Flags etc.), see FAQ 101622.