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Welcome to the support site
If you know our products and are looking for technical information you are at the right place here.
If you want to get an overview about our company, news and events please refer to www.saia-pcd.com.
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System Catalogue 2022/2023
A quick way to get an overview about our product range is to consult our system catalogue PLC, DDC, HMI, Web& IT
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[47 MB] 
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[47 MB]
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Security Upgrade for PCD Controllers
New Firmwareversions offering improvements in IT-Security for PCD Controllers are ready to download. >> More Infos
Connection of PCD controllers directly to the Internet
Reduce the risk of potential intruders in automation systems. Take appropriate protective measures in your PCD control. >>More Infos
Last changes to this site
The PG5 Update Manager is working correctly again
Friday, 25. March 2022The problem has been fixed and the update of applications, libraries and firmware is again possible from the PG5 Update Manager
Version 4.11 of the Saia PCD Supervisor is available on the support homepage
Thursday, 03. March 2022The version 4.11 of the Saia PCD Supervisor can be downloaded from the support homepage.
Information’s about the corrections, new features and improvements can be found on the 'version overview' page.
The PG5 Update Manager is temporarily not functional
Tuesday, 22. February 2022The update of applications, libraries, firmware is not possible from the PG5 Update Manager and the following error message is displayed:
“Invalid file signature For security reasons, the downloaded file was deleted"
We are working to make the service available again as soon as possible.
In the meantime if you need a update of a library, please contact you local support and they will send you the needed files with e-mail or file sharing server
Information about the Log4j vulnerabilities
Tuesday, 14. December 2021Most of the Saia Burgess Controls devices or products are not exposed to the Apache Log4j Vulnerability.
The only product, which could be exposed to Log4j Vulnerability could be the Energy Monitor of the Saia PCD Supervisor.
Information about the Log4j vulnerabilities can be found on the FAQ 102056
Service Pack 4 (SP 4) for PG5 2.3 (PG5 2.3.193) is available on the support homepage and the SBC PG5 update manager
Tuesday, 05. October 2021The SP 4 for PG5 2.3 (PG5 2.3.193) can be downloaded from the support homepage as well on the SBC PG5 update manager.
This service pack contains one correction of PG5 2.3.192 and S-Web Editor 8.
The previous version 2.3.xxx must be manually uninstalled before installing this version.
Information's about the correction are available on the support homepage
