Troubleshooting

Several features are available for troubleshooting.

DebugService

To diagnose problems with HTTP client requests, you may set the following categories in the DebugService to the FINE level for logging, and inspect the output in the Application Director:

  • httpClient
  • httpClient.license
  • httpClient.messageQueue
  • httpClient.transport
  • httpClient.ws

Certificate management

At times an HTTPS connection may fail due to an untrusted certificate issued by the remote server. You may review and approve these exceptions under Services > PlatformServices > CertManagerService.