Why does the message that an Add-On tool has been installed appear on every start of PG5 2.0?

FAQ #101350

 

Symptom
There is a message telling that an Add-on tool (e.g. the S-Web Editor or the BACnet Configurator) has been installed every time you launch PG5 2.0.

Reason
This behavior can occur on Windows Vista systems because in case the access rights of the following path avoid writing (path is write protected).

C:\ProgramData\Saia-Burgess\PG5_20

Solution
In order to avoid this problem (under administration rights),

• please change the access rights of this directory to be readable with the Windows Explorer or
• use the following DOS command:
  cacls C:\ProgramData\Saia-Burgess\PG5_20 /e /t /p %USERNAME%:f
  (note that "C:\" must be replaced with your windows disk name if it is not C:\)