Why can't I connect a PCD2.M480 (with firmware 039) over the serial PGU port?

FAQ #100738

 

Symptom
It is not possible connecting the PCD2.M480 (with firmware version 039 installed) with serial PGU mode using a PGU cable PCD8.K111.

Reason
A problem of the firmware version 039 causes the serial PGU connection not to work.

Solution
If possible use the (faster) USB port of the PCD for connecting the PCD. In case this is not possible for you, please contact your local sales office and request a firmware that fixes the problem (e.g. 03B).